Lenovo maintenance and support services in Finland for UK business partners

Is your UK IT business missing out on Lenovo services revenue in Finland?

Lenovo maintenance and support services Ireland

For many UK based IT business partners, a customer request to supply hardware internationally can create numerous problems and missed revenue opportunities.

How can I supply genuine Lenovo support in Finland?

Genuine OEM warranty upgrades and post-warranty maintenance support services must be purchased in the same country as the hardware is being installed. For example, a partner in the UK cannot purchase Lenovo support services domestically and then activate the support in Finland – it will not be valid.

Instead, the Lenovo support must be purchased in Finland.

Most partners do not have an international supply chain to source support services, so will often ask the end user to purchase support themselves, from a local supplier.

As well as missed revenue, this also then exposes the end user to a rival IT business. For some partners, this is enough to prevent them supplying the hardware in the first place.

EPD Worldwide


Simplifying Lenovo IT deployments and asset management in Finland for UK business partners

For over 15 years, EPD Worldwide have supported IT channel partners all around the world, by re-selling genuine OEM support services for over 100 countries.

Our channel partners in the UK know they can request pricing for Lenovo support service in Finland which will be valid. In fact, Lenovo regularly refer UK partners on to us for this very reason!

Lenovo Finland Maintenance Support Services

Support Types

Lenovo Service Contracts and Part Numbers (Service packs)

Lenovo SLAs

Lenovo SLAs available – Foundation, Essential, Advanced

Multi-lingual team

13+ languages supported in-house from a single point of contact

Currencies & Tax

EPD can transact in local currencies and deal with local taxation

Our Lenovo support solution for Finland:

  Helps you enjoy the margins on hardware sales you might otherwise miss or avoid,
  Provides you with quotes and SLA options typically within 24/48 hours,
  Covers 120+ countries worldwide,
  Consolidates hardware devices included in your project into one contract,
  Presents you with one invoice, in a currency that suits you,
  Works with any size project in terms of hardware, involving any number and combination of countries.
  Enables you to supply official Lenovo support services,

Data Center Support - Finland

BladeCenter
Flex
iDataPlex
NeXtScale
System x
ThinkServer
ThinkServer – Hyperscale
ThinkSystem
ThinkSystem – Hyperscale

Enclosure
Express
Fibre Channel Switches
Lenovo Storage
LenovoEMC (Iomega) Storage
NAS Storage (Iomega)
StorSelect
Storwize
Tape and Backup
ThinkServer Storage

Campus switch
Intel
Juniper
Mellanox
Rackswitch
TOR Switch (Hyperscale)

Cloud Services
Converged HX
GPFS and GSS
Lenovo intelligent Computing Orchestration
Lenovo Intelligent Insights
Lenovo Scalable Infrastructure (LeSI, DSS-G, GSS)
ON DEMAND Solutions
Operating Systems
SAP Solution
Software
Software (resell)
Switch Center
ThinkAgile CP
ThinkAgile HX
ThinkAgile MX
ThinkAgile SXM
ThinkAgile VX

EPD Overseas Support:


The Process Explained for UK business partners

Requirements

Business partner supplies inventory details to EPD (config files, serial numbers etc)

Quotation

EPD present back SLA availability and pricing details for required support in Finland

Registration

Support is registered in Finland and details sent to business partner to share with end user

Renewals

EPD provide renewal reminder to business partner 90 days prior to support expiry

There’s no additional ‘fee’ for our services – we simply provide a full quotation for the warranty, maintenance and/or licenses in Finland to you, with room for you to add a margin.

We don’t interact with your customer and actually help enhance your account management by providing timely future renewal reminders to you, 90 days ahead of time.

As well as Lenovo part numbers (previously referred to as service packs), EPD Worldwide can also supply Lenovo service contracts – for warranty upgrades and post-warranty services – as well as Lenovo on-site installation services and infrastructure health checks in Finland.

Interested? Schedule a call with us today. Simply provide details of the inventory involved in a project and which country or countries the hardware is destined for.

Lenovo Support Maintenance Services Portugal
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