Lenovo maintenance and support services in France

Lenovo maintenance and support services in France for UK business partners

Is your UK IT business missing out on Lenovo services revenue in France?

Lenovo maintenance and support services Ireland

For many UK based IT business partners, a customer request to supply hardware internationally can create numerous problems and missed revenue opportunities.

How can I supply genuine Lenovo support in France?

Genuine OEM warranty upgrades and post-warranty maintenance support services must be purchased in the same country as the hardware is being installed. For example, a partner in the UK cannot purchase Lenovo support services domestically and then activate the support in France – it will not be valid.

Instead, the Lenovo support must be purchased in France.

Most partners do not have an international supply chain to source support services, so will often ask the end user to purchase support themselves, from a local supplier.

As well as missed revenue, this also then exposes the end user to a rival IT business. For some partners, this is enough to prevent them supplying the hardware in the first place.

EPD Worldwide


Simplifying Lenovo IT deployments and asset management in France for UK business partners

For over 15 years, EPD Worldwide have supported IT channel partners all around the world, by re-selling genuine OEM support services for over 100 countries.

Our channel partners in the UK know they can request pricing for Lenovo support service in France which will be valid. In fact, Lenovo regularly refer UK partners on to us for this very reason!

Lenovo support and maintenance in Switzerland

Support Types

Lenovo Service Contracts and Part Numbers (Service packs)

Lenovo SLAs

Lenovo SLAs available – Foundation, Essential, Advanced

Multi-lingual team

13+ languages supported in-house from a single point of contact

Currencies & Tax

EPD can transact in local currencies and deal with local taxation

Our Lenovo support solution for France:

  Helps you enjoy the margins on hardware sales you might otherwise miss or avoid,
  Provides you with quotes and SLA options typically within 24/48 hours,
  Covers 120+ countries worldwide,
  Consolidates hardware devices included in your project into one contract,
  Presents you with one invoice, in a currency that suits you,
  Works with any size project in terms of hardware, involving any number and combination of countries.
  Enables you to supply official Lenovo support services,

Data Center Support - France

BladeCenter
Flex
iDataPlex
NeXtScale
System x
ThinkServer
ThinkServer – Hyperscale
ThinkSystem
ThinkSystem – Hyperscale

Enclosure
Express
Fibre Channel Switches
Lenovo Storage
LenovoEMC (Iomega) Storage
NAS Storage (Iomega)
StorSelect
Storwize
Tape and Backup
ThinkServer Storage

Campus switch
Intel
Juniper
Mellanox
Rackswitch
TOR Switch (Hyperscale)

Cloud Services
Converged HX
GPFS and GSS
Lenovo intelligent Computing Orchestration
Lenovo Intelligent Insights
Lenovo Scalable Infrastructure (LeSI, DSS-G, GSS)
ON DEMAND Solutions
Operating Systems
SAP Solution
Software
Software (resell)
Switch Center
ThinkAgile CP
ThinkAgile HX
ThinkAgile MX
ThinkAgile SXM
ThinkAgile VX

EPD Overseas Support:


The Process Explained for UK business partners

Requirements

Business partner supplies inventory details to EPD (config files, serial numbers etc)

Quotation

EPD present back SLA availability and pricing details for required support in France

Registration

Support is registered in France and details sent to business partner to share with end user

Renewals

EPD provide renewal reminder to business partner 90 days prior to support expiry

There’s no additional ‘fee’ for our services – we simply provide a full quotation for the warranty, maintenance and/or licenses in France to you, with room for you to add a margin.

We don’t interact with your customer and actually help enhance your account management by providing timely future renewal reminders to you, 90 days ahead of time.

As well as Lenovo part numbers (previously referred to as service packs), EPD Worldwide can also supply Lenovo service contracts – for warranty upgrades and post-warranty services – as well as Lenovo on-site installation services and infrastructure health checks in France.

Interested? Schedule a call with us today. Simply provide details of the inventory involved in a project and which country or countries the hardware is destined for.

Lenovo Support Maintenance Services Portugal
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    Lenovo maintenance and support services in Germany

    Lenovo maintenance and support services in Germany for UK business partners

    Is your UK IT business missing out on Lenovo services revenue in Germany?

    Lenovo maintenance and support services Ireland

    For many UK based IT business partners, a customer request to supply hardware internationally can create numerous problems and missed revenue opportunities.

    How can I supply genuine Lenovo support in Germany?

    Genuine OEM warranty upgrades and post-warranty maintenance support services must be purchased in the same country as the hardware is being installed. For example, a partner in the UK cannot purchase Lenovo support services domestically and then activate the support in Germany – it will not be valid.

    Instead, the Lenovo support must be purchased in Germany.

    Most partners do not have an international supply chain to source support services, so will often ask the end user to purchase support themselves, from a local supplier.

    As well as missed revenue, this also then exposes the end user to a rival IT business. For some partners, this is enough to prevent them supplying the hardware in the first place.

    EPD Worldwide


    Simplifying Lenovo IT deployments and asset management in Germany for UK business partners

    For over 15 years, EPD Worldwide have supported IT channel partners all around the world, by re-selling genuine OEM support services for over 100 countries.

    Our channel partners in the UK know they can request pricing for Lenovo support service in Germany which will be valid. In fact, Lenovo regularly refer UK partners on to us for this very reason!

    Lenovo Support Services and Maintenance Austria

    Support Types

    Lenovo Service Contracts and Part Numbers (Service pacs)

    Lenovo SLAs

    Lenovo SLAs available – Foundation, Essential, Advanced

    Multi-lingual team

    13+ languages supported in-house from a single point of contact

    Currencies & Tax

    EPD can transact in local currencies and deal with local taxation

    Our Lenovo support solution for Germany:

      Helps you enjoy the margins on hardware sales you might otherwise miss or avoid,
      Provides you with quotes and SLA options typically within 24/48 hours,
      Covers 120+ countries worldwide,
      Consolidates hardware devices included in your project into one contract,
      Presents you with one invoice, in a currency that suits you,
      Works with any size project in terms of hardware, involving any number and combination of countries.
      Enables you to supply official Lenovo support services,

    Data Center Support - Germany

    BladeCenter
    Flex
    iDataPlex
    NeXtScale
    System x
    ThinkServer
    ThinkServer – Hyperscale
    ThinkSystem
    ThinkSystem – Hyperscale

    Enclosure
    Express
    Fibre Channel Switches
    Lenovo Storage
    LenovoEMC (Iomega) Storage
    NAS Storage (Iomega)
    StorSelect
    Storwize
    Tape and Backup
    ThinkServer Storage

    Campus switch
    Intel
    Juniper
    Mellanox
    Rackswitch
    TOR Switch (Hyperscale)

    Cloud Services
    Converged HX
    GPFS and GSS
    Lenovo intelligent Computing Orchestration
    Lenovo Intelligent Insights
    Lenovo Scalable Infrastructure (LeSI, DSS-G, GSS)
    ON DEMAND Solutions
    Operating Systems
    SAP Solution
    Software
    Software (resell)
    Switch Center
    ThinkAgile CP
    ThinkAgile HX
    ThinkAgile MX
    ThinkAgile SXM
    ThinkAgile VX

    EPD Overseas Support:


    The Process Explained for UK business partners

    Requirements

    Business partner supplies inventory details to EPD (config files, serial numbers etc)

    Quotation

    EPD present back SLA availability and pricing details for required support in Germany

    Registration

    Support is registered in Germany and details sent to business partner to share with end user

    Renewals

    EPD provide renewal reminder to business partner 90 days prior to support expiry

    There’s no additional ‘fee’ for our services – we simply provide a full quotation for the warranty, maintenance and/or licenses in Germany to you, with room for you to add a margin.

    We don’t interact with your customer and actually help enhance your account management by providing timely future renewal reminders to you, 90 days ahead of time.

    As well as Lenovo part numbers (previously referred to as service pacs), EPD Worldwide can also supply Lenovo service contracts – for warranty upgrades and post-warranty services – as well as Lenovo on-site installation services and infrastructure health checks in Germany.

    Interested? Schedule a call with us today. Simply provide details of the inventory involved in a project and which country or countries the hardware is destined for.

    Lenovo Support Maintenance Services Portugal
    • Drop files here or
      Accepted file types: pdf, xls, csv, doc, docx, xlsx, txt, , Max. file size: 10 MB, Max. files: 6.
      • This field is for validation purposes and should be left unchanged.