EPD IT Capabilities

Please find below a breakdown of the countries we offer Lenovo, IBM, IBM Multivendor support for and the timescales you should expect to receive a quote in:

Country in Africa ZoneService PacTurnaround on ServicePac quotesLenovo Service Agreement (LSA) – On-Site SupportTurnaround on LSA On-Site supportLenovo Service Agreement (LSA) – Remote SupportTurnaround on SLA Remote Support AfricaIBM ServicesTurnaround on IBM quotes
Country in Africa ZoneService PacTurnaround on ServicePac quotesLenovo Service Agreement (LSA) – On-Site SupportTurnaround on LSA On-Site supportLenovo Service Agreement (LSA) – Remote SupportTurnaround on SLA Remote Support AfricaIBM ServicesTurnaround on IBM quotes
CountryIBM quotesTurnaround IBM quotesLenovo quotesTurnaround on Lenovo quotesNon-IBM Machines - Multi vendorBrands under multi vendorTurnaround on Multi vendorHP Carepacks & MATurnaround on HP Quotes
CountryIBM quotesTurnaround IBM quotesLenovo quotesTurnaround on Lenovo quotesNon-IBM Machines - Multi vendorBrands under multi vendorTurnaround on Multi vendorHP Carepacks & MATurnaround on HP Quotes
CountriesIBM quotes (blue)Turnaround IBM quotes (blue)Lenovo quotesTurnaround on Lenovo quotesNon-IBM Machines (Multivendor)Brands under MultivendorTurnaround on MultivendorHP Carepacks & MATurnaround on HP Quotes
CountriesIBM quotes (blue)Turnaround IBM quotes (blue)Lenovo quotesTurnaround on Lenovo quotesNon-IBM Machines (Multivendor)Brands under MultivendorTurnaround on MultivendorHP Carepacks & MATurnaround on HP Quotes
Country in Middle-East ZoneServicePacTurnaround on ServicePac QuotesLenovo Service Agreement (LSA) Onsite SupportTurnaround on LSA On-Site supportLenovo Service Agreement (LSA) – Remote SupportTurnaround on SLA Remote SupportIBM ServicesTurnaround on IBM Quotes
Country in Middle-East ZoneServicePacTurnaround on ServicePac QuotesLenovo Service Agreement (LSA) Onsite SupportTurnaround on LSA On-Site supportLenovo Service Agreement (LSA) – Remote SupportTurnaround on SLA Remote SupportIBM ServicesTurnaround on IBM Quotes
CountriesIBM QuotesTurnaround on IBM QuotesLenovo quotesTurnaround on Lenovo quotesNon-IBM machines - MultivendorBrands under multivendorTurnaround on multivendorHP Carepacks & MATurnaround on HP Quotes
CountriesIBM QuotesTurnaround on IBM QuotesLenovo quotesTurnaround on Lenovo quotesNon-IBM machines - MultivendorBrands under multivendorTurnaround on multivendorHP Carepacks & MATurnaround on HP Quotes
CountriesIBM QuotesTurnaround IBM QuotesLenovo QuotesTurnaround on Lenovo quotesNon-IBM Machines - Multi vendorBrands under Multi vendorTurnaround on Multi vendorHP Carepacks & MATurnaround on HP Quotes
CountriesIBM QuotesTurnaround IBM QuotesLenovo QuotesTurnaround on Lenovo quotesNon-IBM Machines - Multi vendorBrands under Multi vendorTurnaround on Multi vendorHP Carepacks & MATurnaround on HP Quotes
CountryIBM quotesTurnaround IBM quotesLenovo quotesTurnaround on Lenovo quotesNon-IBM Machines (Multivendor)Brands under MultivendorTurnaround on MultivendorHP Carepacks & MATurnaround on HP Quotes
CountryIBM quotesTurnaround IBM quotesLenovo quotesTurnaround on Lenovo quotesNon-IBM Machines (Multivendor)Brands under MultivendorTurnaround on MultivendorHP Carepacks & MATurnaround on HP Quotes