Lenovo maintenance and support services in Denmark for UK business partners
Is your UK IT business missing out on Lenovo services revenue in Denmark?
For many UK based IT business partners, a customer request to supply hardware internationally can create numerous problems and missed revenue opportunities.
How can I supply genuine Lenovo support in Denmark?
Genuine OEM warranty upgrades and post-warranty maintenance support services must be purchased in the same country as the hardware is being installed. For example, a partner in the UK cannot purchase Lenovo support services domestically and then activate the support in Denmark – it will not be valid.
Instead, the Lenovo support must be purchased in Denmark.
Most partners do not have an international supply chain to source support services, so will often ask the end user to purchase support themselves, from a local supplier.
As well as missed revenue, this also then exposes the end user to a rival IT business. For some partners, this is enough to prevent them supplying the hardware in the first place.
EPD Worldwide
Simplifying Lenovo IT deployments and asset management in Denmark for UK business partners
For over 15 years, EPD Worldwide have supported IT channel partners all around the world, by re-selling genuine OEM support services for over 100 countries.
Our channel partners in the UK know they can request pricing for Lenovo support service in Denmark which will be valid. In fact, Lenovo regularly refer UK partners on to us for this very reason!
Support Types
Lenovo Service Contracts and Part Numbers (Service packs)
Lenovo SLAs
Lenovo SLAs available – Foundation, Essential, Advanced
Multi-lingual team
13+ languages supported in-house from a single point of contact
Currencies & Tax
EPD can transact in local currencies and deal with local taxation
Our Lenovo support solution for Denmark:
Helps you enjoy the margins on hardware sales you might otherwise miss or avoid, Provides you with quotes and SLA options typically within 24/48 hours, Covers 120+ countries worldwide, Consolidates hardware devices included in your project into one contract, Presents you with one invoice, in a currency that suits you, Works with any size project in terms of hardware, involving any number and combination of countries. Enables you to supply official Lenovo support services,Data Center Support - Denmark
BladeCenter
Flex
iDataPlex
NeXtScale
System x
ThinkServer
ThinkServer – Hyperscale
ThinkSystem
ThinkSystem – Hyperscale
Enclosure
Express
Fibre Channel Switches
Lenovo Storage
LenovoEMC (Iomega) Storage
NAS Storage (Iomega)
StorSelect
Storwize
Tape and Backup
ThinkServer Storage
Campus switch
Intel
Juniper
Mellanox
Rackswitch
TOR Switch (Hyperscale)
Cloud Services
Converged HX
GPFS and GSS
Lenovo intelligent Computing Orchestration
Lenovo Intelligent Insights
Lenovo Scalable Infrastructure (LeSI, DSS-G, GSS)
ON DEMAND Solutions
Operating Systems
SAP Solution
Software
Software (resell)
Switch Center
ThinkAgile CP
ThinkAgile HX
ThinkAgile MX
ThinkAgile SXM
ThinkAgile VX
EPD Overseas Support:
The Process Explained for UK business partners
Requirements
Business partner supplies inventory details to EPD (config files, serial numbers etc)
Quotation
EPD present back SLA availability and pricing details for required support in Denmark
Registration
Support is registered in Denmark and details sent to business partner to share with end user
Renewals
EPD provide renewal reminder to business partner 90 days prior to support expiry
There’s no additional ‘fee’ for our services – we simply provide a full quotation for the warranty, maintenance and/or licenses in Denmark to you, with room for you to add a margin.
We don’t interact with your customer and actually help enhance your account management by providing timely future renewal reminders to you, 90 days ahead of time.
As well as Lenovo part numbers (previously referred to as service packs), EPD Worldwide can also supply Lenovo service contracts – for warranty upgrades and post-warranty services – as well as Lenovo on-site installation services and infrastructure health checks in Denmark.
Interested? Schedule a call with us today. Simply provide details of the inventory involved in a project and which country or countries the hardware is destined for.
